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A grandad has shared how his three-year-old grandson ‘burst into tears’ after being “let down” by his favourite crisp brand.<\/p>\n
Steve Perrin regularly treats grandson Milo to a packet of 50p Transform-A-Snacks when he collects him from nursery.<\/p>\n
Speaking to Birmingham Live, Steve, 48, claims Milo was left “utterly distraught” when he opened a “dud packet” of the beef-flavoured crisps in late January. Milo was upset to find he could not build a crisp-shaped car as ‘only wheels were inside’.<\/p>\n
He added that the crisp car body pieces required to make it were missing – leaving Milo unable to play with his snack. Crisp manufacturer Golden Wonder has since apologised and said it would send the pair “a gesture of goodwill”.<\/p>\n
Steve suspects there was a factory mishap during production. Describing how the events unfolded, he told BirminghamLive: “We always stop off at the shops so I can get him a treat for being a good boy.<\/p>\n
“It’s a little grandad and grandson thing we always do. Anyway, Milo picked out a packet of Transform-A-Snacks as he’s a big fan. They’re little crisps that you can build cars with.<\/p>\n
“When we got home, he was utterly distraught and inconsolable to find there were only a load of wheel crisps inside. He absolutely loves making the cars and always asks for them – he’s very polite.<\/p>\n
“But when he opened the pack, he burst out crying. It took me a good while to calm him down. I couldn’t go back to the shop as it was too far away and was getting very dark.”<\/p>\n
Steve said the incident “ruined” Milo’s day. “There was probably some kind of error at the factory – however I don’t think Milo could fully understand the situation,” he added.<\/p>\n
“It says ’50p great value’ on the pack. Not when they upset my grandson they’re not.”<\/p>\n
A Golden Wonder spokesperson said: “As per our complaint handling procedure, we will write back to the complainant with our response and apology for the inconvenience caused and will send a gesture of goodwill.”<\/p>\n